Yvonne Cheung, MD, MPH Dr. Cheung graduated from Harvard University cum
laude, with a baccalaureate degree in both History of Science and Biology. She
went on to receive her medical degree from Columbia University’s College of
Physicians and Surgeons, where she was elected to Alpha Omega Alpha. After
completing an internship in Internal Medicine at Mount Auburn Hospital, she
completed her residency in Anesthesiology at Massachusetts General Hospital. In
1996, she joined the Department of Anesthesiology at Mount Auburn Hospital. In
recognition of her commitment to teaching, Dr. Cheung was appointed Director of
the Anesthesia Residency Rotation.
After 16 years in
clinical practice, Dr. Cheung returned to Mount Auburn Hospital in 2012 as one
of the first class of Fellows in Quality and Patient Safety at Harvard Medical
School. After successful completion of this program, she was awarded her
Master’s in Public Health (MPH) by the Harvard School of Public Health in June
of 2014. Concurrently, in October 2013, Dr. Cheung took on the role of Interim
Medical Director, Department of Quality and Safety, at Mount Auburn Hospital.
During her time at this role, she achieved many notable successes, such as the
establishment of Mount Auburn’s first anticoagulation clinic.
Barbara DiTullio, RN, BSN, MA Ms. DiTullio is a graduate of the University of Massachusetts Boston and she holds a Bachelor's degree in Nursing and a Master's degree in Critical and Creative Thinking. Barbara is the Nurse Manager for the operating rooms at Beth Israel Deaconess Medical Center, a Harvard teaching hospital in Boston where she is responsible for the clinical management of the East OR, ambulatory and inpatient surgery, and the West OR; inpatient and Level I trauma surgery. Barbara has previous experience in numerous leadership roles and was the nursing lead for the original pilot program for Peer Support at Brigham & Women’s Hospital in Boston. Barbara has continued her connection with Peer Support at Beth Israel Deaconess Medical Center and has helped support growth of the program as it expands to other areas of the hospital.
Patricia Folcarelli, PhD, RN Pat is the Senior Director, Patient Safety at the Beth Israel Deaconess Medical Center in the Silverman Institute for Health Care Quality and Safety. In her current role she is responsible for the oversight of patient safety, risk management and patient relations. Pat has been at BIDMC for the past 26 years and has held roles as a clinical nurse and as the Director of Professional Practice Development.
Pat holds a B.S. from Hunter College - Bellevue School of Nursing of the City University of New York, and an M.A. and Ph.D. from New York University. Pat is an instructor of surgery at Harvard Medical School. Pat currently serves on the Quality and Safety Board for Mercy, the 6th largest Catholic Health System in the U. S. and on the Board of the Mass Coalition for the Prevention of Medical Errors. Ms. Folcarelli currently lives in Milton, MA with her husband and family.
Linda K Kenney Ms. Kenney is the Executive Director and President of MITSS (Medically Induced Trauma Support Services, Inc.), founded the organization in 2002 as the result of a personal experience with a near fatal medical event, when she identified the need for support services in cases of adverse events and outlined an agenda for change. Since that time, she has been at the forefront of the patient safety movement, inspiring organizations to tackle the challenges that impair effective disclosure, apology, and support programs for patients, families, and staff. She speaks regularly at healthcare conferences and forums, provides in-depth consultations to hospitals and other organizations, and her expertise has been sought on numerous patient safety projects throughout the country and around the globe. In 2006, Linda was the first consumer graduate of the prestigious HRET/AHA Patient Leadership Fellowship. That same year, she was the recipient of the National Patient Safety Foundation’s esteemed Socius Award, an annual award given in recognition of effective partnering in pursuit of patient safety. She has authored and contributed to a number of publications on topics including the emotional impact of adverse events on patients, families, and clinicians. Linda currently serves on the board of the Massachusetts Coalition for the Prevention of Medical Errors and the NPSF (National Patient Safety Foundation) Board of Governors, as well as a member of the Global Patient Family Advisory Committee for The Beryl Institute.
Stephen Pratt, MD Dr. Pratt attended Brown University where he received an undergraduate degree in Religious Studies. He continued in the 7-year Program in Liberal Medical Education at Brown, receiving his Medical degree in 1991. He completed an Internal Medicine preliminary year before beginning his Anesthesia residency at Beth Israel Hospital, a major teaching hospital of Harvard Medical School. Dr. Pratt was appointed Chief resident in 1995. He then completed a 1-year fellowship in Obstetric anesthesia and joined the staff at Beth Israel. He was appointed the Director of Quality Improvement for the Department of Anesthesia and Critical Care in 1998 and the Clinical Director of Obstetric Anesthesia in 2001. Currently he is the Chief of the Division of Quality and Patient Safety for the Department of Anesthesia. As a member of the Quality Improvement community, Dr. Pratt has been active in many patient safety initiatives within Beth Israel Deaconess Medical Center. He sits on multiple hospital Quality Improvement Committees, has created on-line training programs in Moderate Sedation, and helps lead the efforts in quality improvement and case review in the peri-operative and peri-partum environments. He is leading an effort to create a peer support process within BIDMC.
Dr. Pratt has been involved nationally in patient safety since 2001 when he was the lead anesthesiologist in a national, multi-center trial evaluating the effect of team training on obstetric outcomes. He has helped author two curricula for teaching team training on Labor and Delivery and was instrumental in developing and publishing clinically relevant outcomes for assessing quality of Obstetric care. He has been asked to speak nationally and internationally on the topics of patient safety and team training in obstetrics. He helped create and is the initial chair of the Patient Safety Committee for the Society for Obstetric Anesthesia and Perinatology. Most recently, he collaborated with the Institute for Healthcare Improvement to organize a summit of national patient activist leaders at the IHI annual Forum. Steve and his wife live in Brookline with their two children.
Susan Scott, PhD, RN Dr. Scott is manager of Patient Safety and Risk Management at University of Missouri Health Care in Columbia, Missouri. She has nursing experience in Neonatal Intensive Care, Neonatal-Pediatric Transport Services, Legal Nurse Consulting, Quality Improvement and Patient Safety. Dr. Scott’s research interests include understanding the second victim phenomenon in an attempt to develop effective institutional support networks to help meet interdisciplinary professionals support needs in the aftermath of unanticipated clinical outcomes and events. She is director of the University of Missouri Health Care System’s peer support network, the forYOU Team. She has authored numerous articles and textbook chapters related to the topic of the second victim phenomenon. Sue lives in Columbia, MO with her husband Gary.
Winifred N Tobin Ms. Tobin joined MITSS in the spring of 2003. Since that time, she has been responsible for strategic communications surrounding all of the organization's activities including web content, print media, social media, annual event planning, and community outreach efforts. Her areas of specific interest include emotional support for anyone involved in an adverse event; patient safety and quality; patient engagement; health literacy; and, safer healthcare for diverse populations. She authored MITSS: Supporting Patients and Families for More than a Decade, (PSQH, June 2013) and co-authored Engaging Minorities in Safer Healthcare (2011). Winnie has served on numerous committees representing the patient’s voice, and, in particular, that of the patient who has suffered medical harm. Currently, she serves as on the Consumer Advisory Group to the Massachusetts eHealth Collaborative, and she is a member of MACRMI.
Melinda Van Niel, MBA, CPHRM Melinda is the Manager of Patient Safety at Beth Israel Deaconess Medical Center in the department Healthcare Quality. Ms. Van Niel received her Bachelor of Arts degree from Harvard University and her Master’s in Business Administration from Villanova University with a concentration in healthcare management. Ms. Van Niel manages a variety of Patient Safety programs at BIDMC, including a Peer Support Program, a project that defines harm to dignity and analyzes these harms with the same rigor as physical harm, and the Communication, Apology, and Resolution (CARe) approach to adverse events. She also manages the state-wide Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI).